Enabling international businesses to grow and succeed

In collaboration with leading tech managed services ITEC, we brought one of the continent’s top cheese manufacturers into the gigabit revolution.

Dalter UK, part of the Dalter Group, is an Exeter-based supplier of major restaurant chains and retailers with high quality italian produce. Dalter UK was set up in 2011 but grew rapidly, reaching 10 employed and a turnover of £18 million in just six years.

While Dalter UK remained relatively small team-wise, a simple broadband connection was sufficient. However after their rapid growth, development and relocation to a larger premises in 2017 a second ADSL line was installed. However as activity increased, the low bandwidth began to hamper performance.

ITEC’s Joshua Beck explains;

“On the business park where Dalter UK are located, there was no fibre to the cabinet (FTTC), so they were running on ADSL copper and the only alternative was a Leased Line. For a business of Dalter’s size, this was just overkill.”

For this reason Dalter held back and like so many businesses in its position, simply learned to live with a sub-par connection. However, extra bandwidth was much needed, the company was running it’s systems - even productivity apps - remotely from the Italian parent company’s servers. This would place significant strain on connectivity and made reconnecting post outages - which happened three or four times a day - a time consuming affair.

After launching the CityFibre Exeter Gigabit City project in September of 2018 we opened communications with Dalter UK and by October had installed a superior gigabit connection, where it was much needed.

This also proved to be a cost effective solution for Dalter UK, as they now have the same service SLA and fix times as a leased line, but for a fraction of the cost. The 500mb connection has the same price as a 100mb leased line circuit.